Bowl 360 Ozone Park

“My daughter recently had a 13th birthday at this location. Everything was perfect including the staff. The staff who took care of our family was named Jasmine and she was such a great hostess. She took good care of us all for my daughter party. We also made sure to leaver her a nice tip. Thank you Jasmine for making my and family all feel special for her birthday party. 🥳”

“Very nice bowling alley. Clean, good food, good customer service. My son and his friends had a blast for his birthday party. They did a great setup for us.”

“Food is pretty decent. There is a pay first policy with was weird and not mentioned until after we ordered. My table had wings, calamari, jumbo shrimp and shark. Jumbo shrimp with the chilly sause was def the best thing. Wings were pretty good. The service kinda sucks. Waiter acted as if she didn't wanna be at work. For the bowling part, we had to switch lanes 3 times because the lanes weren't working correctly. The music was good. The vibes were good. The service just is poor. The lady at the desk was nice and she tried her best. The other staff couldn't be bothered.”

“Horrible experience. Unprofessional management and poorly managed policies. *beware* there’s no official refund policy. Below is the email I sent to management because the manager on 09/20/25 at night time into the next day was a Caucasian woman that was unforgiving and had zero discernment with customer service. “I’m requesting a refund because it was a terrible night. The food took over 40 minutes to come. The tables were dirty and unkempt. The food, when it arrived was cold and was probably sitting on top of the serving counter for a long time before it arrived. Additionally we were charged 78 dollars for only 2 games. That’s not what was advertised initially. Mind you when we came to the tables it was a mess and it took staff over 20 minutes (almost the length of our two games) to clean it. In the interest of fairness I would like a refund for the food and horrible service. Attached are photos and this is a review going in google. Do better. “ I will never return here.”