Catch Air Jersey City

“I would like to respond to a review left by Joshua A. a day ago. I am the grandparent of the 3 girls that he is speaking of. First and foremost Catch Air and its staff cares about the inclusivity of all children that play there. I witness them going out of their way to bring smiles to every child including those who have different abilities. The boy in question was chasing after my grandchildren and legitimately scaring them. Catch Air is a huge play space and this child’s parent was nowhere in sight. After dealing with the behavior for nearly 45 minutes and seeing my grandchildren just sitting because they were afraid, I approached the young lady at the counter figuring she would know who this child belonged to. It took her 15 mins to find the father who was sitting in the back on his cellphone ( not feeding his 4 year old daughter as he noted in his review). The staff was calm and very professional whereas the father began shouting that I was insensitive and that his child was on the spectrum. I tried to intervene and tell the Dad that I understood as myself and my husband have worked with kids with different abilities for 45+ years. My daughter the mother of the 3 girls has been teaching Special Education working with autistic children for over 12 years. While I did explain to my granddaughters that he has different abilities. He was frightening them and they were there to play just like him. The problem here had nothing to do with the Catch Air staff, my grandchildren or myself being insensitive. Coincidentally there were two other children playing in their group that are autistic. This Dad didn’t notice that because he was too caught up in being upset because he was sitting in the back on his cellphone. Anyone that has a child with different abilities should know that they need to watch them closely and intervene when needed to teach them appropriate interactions with others. The responsibility of watching your child is yours and yours alone. I feel bad for the young lady that I had to ask for help because she’s always so polite and friendly. I may not remember all the team members names but our experience with all of them has been nothing but positive. We love Catch Air and all of their staff!!! Oh and by the way I did change my granddaughters pants because she squeezed a juice box on her. If he watched his child as he was watching me this incident would’ve never happened!!!!!!! Thank you Catch Air!!! We love all of you and are excited for a winter of fun and play with you!!!”

“Catch Air JC is a nice and clean children’s facility. I feel the staff are very attentive and are on point of child safety and they’re paying attention. My daughter’s birthday party was here a year ago, and they did a great job with her party all of the staff. I recommend bringing an extra pair of socks for your child and yourself.”

“My kids love this location, we travel from brooklyn all this way to this site. Location is really big with lots of fun things to do and really clean. Staff is very friendly, today we had the pleasure of meeting Demi who helped us out with renewing our waiver that had expired.”

“New facility, unique play areas, and a fun themed environment (with a full kitchen and healthy snack options). Appropriate for toddlers as there is a special area for small children.”