Chuck E. Cheese

“One of the cleanest and largest Chuck E. Cheese we have been to”

“They are very good for birthdays but the food was very disappointing. It was much higher quality in the past. They're buffalo wings were worse than the Frozen ones you're defrosting.”

“Had a birthday party for my son here last minute because we were worried it was going to rain and be muddy at the park. The host was good. She was a big help throughout the party. Even though she was all over the place doing many other jobs she was around when we needed her and did her party hosting great. It wasn’t until the end that our experience went downhill. When our party time was over they rudely came over demanding we leave the tables. We were organizing our stuff. Even cleaning some stuff up and they came over and rudely again said we had to move. I was like yes we are gathering everything. So we moved the stuff to another non party table since clearly he was not going to stop being rude. Then while we were saying goodbye to our family, what I’m guessing was security came over and rudely demanded that we pay. We weren’t even leaving yet. We also have a Gold Membership so were planning to hang out a bit longer. Which we mentioned. And that really we were just trying to finish saying goodbye to our family but they wouldn’t just wait. I had to walk away from my family to go pay. Didn’t really get to finish saying goodbye properly. I felt like they just wanted their money and for us to leave. Definitely was very disappointed by how they handled this. Just because the party was over was no reason to be so rude and demanding. We never once made it like we were going to leave and not pay so the aggressiveness was really unnecessary. Definitely will choose another location if I ever decide to host a party at Chuck E Cheese again.”

“Supposedly, this place opens two hours early on the first Sunday of every month for children with sensory sensitivities. I arrived two hours early, but the place was closed. I called to confirm, and they told me that it *should* already be open. They said they would contact the supervisor to find out why it wasn't. After 40 minutes, an employee arrived, and someone inside let him in. I approached the entrance so we could go inside—since my child was already waiting and crying—but this employee told me that today they wouldn't be opening until 11:00. I said, "But today is the first Sunday of the month!" and he replied—very rudely—that not today; it wouldn't happen until next month. Do you have any idea how difficult it is to have a child who doesn't know how to wait? Why do they claim they will open two hours early for these children if they don't actually do it? We ended up waiting outside the building for an hour until my son could calm down, because he threw a tantrum and started crying—with every passerby giving him strange looks. Yes, people—the kind of people who judge you and stare weirdly at children having a meltdown without having any clue what is actually going on. They really ought to hire staff—people who possess empathy and have a better understanding of children with special needs.”