1 / 2Chuck E. Cheese
📍 Concord, NC
Chuck E. Cheese Concord combines a full arcade, pizza restaurant, and a new Adventure Zone with trampolines and an obstacle course.
The only experience/associate that was even worth the extra star was the host for the birthday table. We celebrated our son’s birthday today and every associate that was at the check in desk, ticket desk and the front door desk was rude and very short with every question asked. We understand that Chuck E. Cheese could be a very over stimulating place to work but at the same time we did not tell you to work there and a lot of money was spent to have a great birthday for our child and it was the opposite of that. It was almost like walking on egg shells with every associate. You can tell the establishment is ran by teenagers and immature adults and it is very unprofessional of them, they need to figure out the schedule to where at least one “mature” associate is with them. Whatever the amount of money spent no one should be treated like they are not worth the time of the person being paid hourly to be there. All I can say is be cautious and aware of who is there at the time you are trying to go unless you want a bad experience.
🏆 Family Action Verdict
Best for children aged 2–10. The combination of arcade games, food, and active play keeps younger kids engaged for hours. The Kid Check safety system is a genuine advantage for parents with multiple young children. Older kids and tweens typically outgrow the arcade selection — this is firmly in younger-child territory.
ℹ️ What to Know Before You Go
💬 What Families Are Saying
View all reviews →1,470 Google reviews
Jake Johnston
“The only experience/associate that was even worth the extra star was the host for the birthday table. We celebrated our son’s birthday today and every associate that was at the check in desk, ticket desk and the front door desk was rude and very short with every question asked. We understand that Chuck E. Cheese could be a very over stimulating place to work but at the same time we did not tell you to work there and a lot of money was spent to have a great birthday for our child and it was the opposite of that. It was almost like walking on egg shells with every associate. You can tell the establishment is ran by teenagers and immature adults and it is very unprofessional of them, they need to figure out the schedule to where at least one “mature” associate is with them. Whatever the amount of money spent no one should be treated like they are not worth the time of the person being paid hourly to be there. All I can say is be cautious and aware of who is there at the time you are trying to go unless you want a bad experience.”
Reviews from Google
Overview
Chuck E. Cheese Concord recently received a major remodel, adding an Adventure Zone with trampolines and an obstacle course alongside the classic arcade. The Kid Check safety system stamps matching numbers on every child and adult in your group at entry — a meaningful security layer for parents. Birthday party packages have been streamlined and made more accessible. Fun Passes and monthly memberships allow unlimited visits with food and game discounts.
