Kids Empire Chicago Kedzie

“At first glance when me and my family entered , we noticed that the place was remodeled and it’s looks great! Things seem much safer for the children. Our daughter had a blast! An employee by the name of Tae was very helpful with whatever we needed, he treated us well and made us fell comfortable. We will definitely be back! Updated: we came again and the place is as cleans as always! Ariana was very kind and welcoming at the entrance! We are returning as always 🤗”

“We had a great experience at Kids Empire, and a big part of that was Kyle. From the moment we walked in, he was incredibly welcoming, friendly, and attentive. He made sure my kid felt comfortable and excited, and his positive attitude really set the tone for our visit. It’s clear he genuinely cares about the families who come in and takes pride in creating a safe environment. Thank you, Kyle, for making our experience such a great one, we truly appreciate you!”

“We had such a fantastic time at this play place! From the moment we walked in, everything felt clean, safe, and well-organized. The play areas were colorful, engaging, and perfect for keeping kids entertained for hours. There was a great variety of activities — climbing structures, slides, interactive games — so children of different ages could all have fun. Thank you for the staff Ari & Savannah great customer service.”

“I would not recommend this place at all. Honestly, I wouldn’t recommend it even for a dog. First, there are way too many rules that don’t make sense. If you’re coming in to celebrate a child’s birthday, you should be allowed to bring gifts or balloons whether you paid for a party package or not. Most other establishments don’t make a big deal about this, so I’m not sure why this place does. Another issue was the check-in process. You’re required to take your shoes off before paying, but there were no bins or storage provided right away, which made the whole situation frustrating and unorganized. Cleanliness was also a concern. I’m not sure how often the equipment is wiped down, but it did not look very sanitary. After we got home, we felt the need to bathe right away because everything felt dirty. The biggest problem was the bathrooms. When we arrived, they were working, but shortly after, all three bathrooms were closed due to a sewage backup. That is completely unacceptable, especially in a place full of children who are eating, playing, and needing diaper changes. Parents had nowhere to change babies, and it makes you wonder how staff were washing their hands if the bathrooms were shut down. The whole situation felt very unsanitary. Overall, this experience left a really bad impression. We will not be returning, and I would not recommend this place to anyone. We honestly would have had a better experience at Chuck E. Cheese. I will be contacting corporate about this situation.”