Pump It Up Roselle Park Kids Birthdays and More

“We celebrated my goddaughter’s 5th birthday at Pump It Up and it was an amazing experience from start to finish. She was smiling ear to ear for the entire two hours, which says everything. The staff was incredible, from the young man who greeted us as soon as we walked in to the ladies who made sure everything ran smoothly in the pizza room. Everyone was attentive, kind, and on top of every detail. The kids had an absolute blast and the adults were able to relax and enjoy the celebration. I will definitely be booking another party here for my nieces. Thank you, Pump It Up, for making her birthday so special.”

“We hosted our daughters’ birthday party at Pump It Up Roselle yesterday with 24 kids, and overall we had a wonderful experience! The service from the team was excellent. The hosts in the bouncy rooms were patient, sweet, and truly great with the children. The balloon drop was a huge hit and added so much fun to the celebration. I do want to share a few pieces of feedback. The party does feel a bit rushed, and many add‑ons come with an extra cost. For example, the balloon drop was $100 - it was great, but shortly after the kids enjoyed it, the staff began collecting the balloons to put them away. We were also told that if we stayed even a little longer past our allotted time, there would be a $75 charge. During the food portion, one child accidentally dropped a soda pitcher. Since there were only two team members in the room managing all the kids, the spill couldn’t be cleaned and dried quickly. A few kids slipped on the wet floor, which took some time away from the party, and by the end of the 40 minutes we were rushing to leave because the next party was coming in. With all that said, the team members assisting us were exceptional. After the party, they packaged all the leftover food and even helped load the gifts into our car. Their kindness and efficiency made us feel like guests at our own party, which is priceless. Despite the small challenges, I would absolutely host another party here and recommend Pump It Up Roselle to other parents. The staff truly made the experience special.”

“I think this place is great when it's a planned birthday party but not for open play. A mix of big and small kids isn't safe when there isn't staff directing flow of kids per bouncy area. Small kids getting hurt, getting walked over or pushed, it was chaos, my kids came out of here like they attending ninja warrior 🤣”