Bungee Zone

“I have been coming here for years with my kids and this is the only place that makes them so happy! The staff is amazing and so so sweet!! Elvin Sakine and Selma have been so great to my kids everytime they come by. They treat my kids as if it were they own. These girls are amazing! Bungee area is always clean and very professional. Trust me bring them here they will have the best time with no complaints! Keep it up girls you all deserve a raise for what you all do the kids! God bless.”

“The weight limit is clearly posted, so you know ahead of time whether your child can go on this contraption. Individuals are weighed so the operator can adjust the machine appropriately. Prices are clearly posted as well. No surprises. Looks fun. Every kid has a smile on his/her face.”

“If I could give zero stars, I would. Paid for both my children to jump today (6 & 11 yo) at the Paramus Park Bungee Zone. They always jump whenever we go places that have these. We know how it works. They like to do flips. Today, there were 2 young girls operating the machine, neither of them paying attention to the kids. My daughter's bungee was pulled way too tight so that she was left dangling at the top of the poles, on more than one occasion crashing into the center poles. My son was basically just jumping on a trampoline bc his bungee was left completely loose and he wasn't able to flip at all. After the SECOND time telling them my daughter was dangling in the air, she needs to be brought down, I was answered with an attitude, "Fine, she just won't go high then." The girls that work there pay NO attention to the kids. One was staring into space while the other was busy texting on her phone. One girl's attitude and disrespectful tone caused an argument to ensue and I demanded to speak to the manager who, of course, was not there and did not answer my several calls or voicemail. When I said I wanted a refund bc I wasted $25, a third/ older woman was appalled and adamantly refused saying no refunds allowed. Guess they NEED that considering how terrible they are at what they do. Never again.”

“This was our third visit and will never go back. One of the employee (younger women) has some issue. She does not willing to help my 4 year old. Most of time, she looked at her phone and just yelling to my kid ‘keep jumping’. She was very supportive and nice to white kid who jumped right before my kid. I felt racial discrimination in this place.”