1 / 3Joyful Palace
📍 Queens, NY
Large below-ground soft play facility in Queens with multi-level trampolines, slides, ball pits, climbing structures, walking pianos, and pretend play zones. Locker storage included; socks required.
This is a huge soft play, play area in a cellar level. We came on a Saturday afternoon (5y/o daughter and I). it was busy however, didnt feel crowded. I paid about $22 for one admission for 90 minutes with storage included. They have trampolines, slides, ballpits, arcade, walking pianos, plenty of climbing equipment. Perfect for toddlers and babies. They announce when your number is up over the loud speaker. After about an hour we left and they gave us my $2 deposit for the locker key. I recommend this place for any family looking to burn energy.
🏆 Family Action Verdict
Best for families with children aged 2-10 who need a high-energy indoor outlet, particularly in poor weather. The multi-level layout gives kids of different ages separate zones to occupy simultaneously. Birthday party rooms are generously sized — reviewers fit 15-17 guests comfortably with room to spare.
ℹ️ What to Know Before You Go
💬 What Families Are Saying
View all reviews →615 Google reviews
Richard M.
4 weeks ago
“This is a huge soft play, play area in a cellar level. We came on a Saturday afternoon (5y/o daughter and I). it was busy however, didnt feel crowded. I paid about $22 for one admission for 90 minutes with storage included. They have trampolines, slides, ballpits, arcade, walking pianos, plenty of climbing equipment. Perfect for toddlers and babies. They announce when your number is up over the loud speaker. After about an hour we left and they gave us my $2 deposit for the locker key. I recommend this place for any family looking to burn energy.”
Ana Mejia
5 months ago
“my son’s first his birthday here last year We probably fit about 15 to 17 people in the room comfortably and probably had space for a few more. They had a TV so we played music while the kids played. I made my own balloon arch and set up and they gave me more than enough time to do so.”
Samantha Sam
3 months ago
“We took our kids to Complete Playground for a Monday afternoon, and it was well worth it! The multi-level play area has something for all ages—toddler-friendly sections, climbing structures, slides, and pretend play zones that kept our 2–10 year olds entertained for hours.”
yakubov89
2 months ago
“Great place to have fun for your kids. The place is clean, well organized, and the staff is friendly. They provide you with a locker to put away your shoes. This place is huge and has lots of toys for your kids. I highly recommend it.”
Reviews from Google
Overview
Joyful Palace operates a large cellar-level indoor play space with multi-level structures including trampolines, slides, ball pits, arcade games, walking pianos, climbing elements, and pretend play zones. Sessions run approximately 90 minutes with locker storage included for a refundable deposit. Birthday party rooms include a TV for music and allow personal decorations. Staff is described as friendly and organized. Saturday afternoons are busy and reviewers report it doesn't feel overcrowded.
