Timezone

“I fixed my watch from there and very satisfied with their work. They’re very professional and friendly.”

“If you care about your watch don't take it here. This place is horrible. I took them a brand new Bulova watch to have it sized. It was a Christmas present for goodness sakes. The watch was so new I didn't even want to take it out of the box for fear of messing it up. While sizing it they scratched it! Deep grooves. First of all it took him less than 2 minutes to take out 4 links. 30 seconds to take out a 5th. No level of care with a valuable time piece, no time or dedication in their craft (oh wait the guy has no "craft" or skill to speak of. This place sells out of date, over priced watches on top of the fact their customer service is more akin to a fast food chain than a fine jewelery shop). At the end of their 'service' it looked like the wrist band had met a brillo pad. When I brought it to his attention he said, I didn't touch those links. I'd offer to replace the ones that are scratched but i can't. there are no pins there. i didn't even touch those links. looks like the watch has been worn. In my utter shock and disbelief I said, well why would anyone sell me a used watch? He had the nerve to say, I don't know, but looks like someone wore it. I was incensed because he insinuated that I had done that... me... the person who wouldn't touch the watich with the pads of my fingers so that it wouldn't get a fingerprint on it...right... me... I told him that I did not hand him the watch in that condition. It was brand new and I hadn't worn it yet. He said, I didn't do that, rolled his eyes and walked away. (WWJD!!)...I paid $16 to have my watch serviced, not ruined. He didn't even offer to polish it. Examined it under the light and said yup, looks like 'someone' messed it up. I will never ever, ever go back to this place and I highly recommend if you value your jewelry don't go there either. Terrible, horrible service, cheap and not worth a dime.”

“I took my watch here to get the battery fixed only to get it back with the date feature broken. Then they offered to repair it for an additional $150.... In the words of another reviewer, if you care about your watch, DO NOT bring it here. They will either damage it or, god forbid, destroy it.”

“Went several months ago to replace a battery on an old Gucci watch. Suddenly it had issues that needed a repair. Figured since it was old what the hell. Went today for a replacement battery on a newer Gucci model and it came back with a problem involving the hour hand. I knew there were no problems beforehand due to the fact that I turn on and then reset the watch every time I use it in order to save the battery. Don’t go here. It’s a scam.”