Regal New Roc

“Outstanding Customer Service from Hunter! I had an amazing experience at Regal thanks to Hunter. He went above and beyond with his customer service — he was friendly, attentive, professional, and genuinely cared about making sure everything was perfect. His positive attitude and willingness to help truly stood out and made our visit even better. Customer service like this is rare, and Hunter absolutely deserves recognition. Thank you for such a great experience — we’ll definitely be back!”

“I love this location. It still gives retro vibes and the theaters are great. Always a good time. Buffalo wilds wings is here too!”

“My regard for Regal Cinemas New Rochelle has long been shaped by a pattern of consistently agreeable experiences, which renders this most recent visit particularly regrettable. On prior occasions, the establishment has distinguished itself through comfort, order, and an overall competence befitting a modern cinema. Regrettably, this outing was overshadowed—indeed, governed—by one inescapable reality: the system was down. The fact that the system was down was not a fleeting technical hiccup, but a comprehensive operational failure. Transactions could not be executed, screenings could not commence as scheduled, and the entire evening was consequently rendered untenable. The necessity to reschedule our film was not a matter of preference, but of inevitability, as the system being down precluded any viable alternative. It bears mentioning that the staff conducted themselves with notable civility and restraint, despite circumstances well beyond their control. Nevertheless, when the system is down to such a degree, even the most professional personnel are constrained by the limits of infrastructure. Thus, I maintain a four-star evaluation, not in recognition of this particular visit, but in deference to the theater’s historically reliable performance. One hopes this episode—marked so emphatically by a system being down—proves to be an aberration rather than a portent.”

“Had a nice experience here, decided to come to this location because it was the closet regal center with reclining seats. I ordered one of their limited time drinks was about $7/8 but the server filled the entire cup with ice I had about 5 sips and the drink was empty. The seats were very comfortable, the theater offered a lot of candy options, had a section that had two massage chairs next to a small arcade area. This theater has a little more to offer than most regal theaters, you do have to pay for parking.”