Gateway Sports and Pools

“Despite the negative reviews we took a chance due to the convenience of the location and class schedule, and we couldn’t be happier! My son’s swim instructor is young but I feel that actually helps little kids relate to him. He is patient and professional. As for complaints about kids learning how to kick and using kick-boards, that’s pretty standard practice for children just learning to swim. I observed a few older classes going on at the same time and they were definitely progressing beyond the basics. I also found the experience of booking the class to be very professional. The office staff answered all of my questions. I did a lot of research on swimming lessons, and this was by far the best price for what you get. Of course nothing compares to private lessons, but I feel my son gets enough 1:1 attention to benefit. I can’t speak to the instructor turnover rate yet, but I’m hoping the positive experience continues and will update.”

“the swimming lessons were very helpful and I have taken them for a long time. staff is friendly and helpful, so no complaints about that. however, the volleyball coach really got me upset. he scoffed, laughed, and rolled his eyes at me and my friends several times at the class. very unnecessary. the coach needs to learn his boundaries. the other volleyball coach was fine though.”

“These instructors aren’t professional trainers. They don’t know how to handle children. Let alone teach basic swimming techniques. Waisted money and time. If u can’t teach how to properly kick in 6 classes then maybe you need to kick your teaching skills up a notch. Too many kids per instructor. The kids spend more time oN The wall waiting for their turn rather than actually utilizing all the time to learn and be taught. This whole experience was a nightmare. Absolutely do not recommend. I took videos of every class from start to finish. Will do everything in my power to shut this program down. Money is all they look forward to. Teaching these kids is not a priority for gateway.”

“My kids are going to the block institute for their class. Their first lesson with their instructor was great. No complaints. However, their second lesson is horrible!!! Almost EVERY week their instructor was mia and someone else had to fill in. They had the kids kicking in the pool until they can come to some sort of resolution. My kids instructor was mia so much that one day the "manager" had to teach and then another the "lifeguard". I honestly think my kids didnt learn nothing much this time and theres only about a few classes left! Whomever is in charge needs to get it together because this was a waste of money and time!”